I have outstanding SEPA deposit of 28k, which you didn’t credit yet to me. I was really thinking that I’m gonna see the money yesterday.
Your holding of my funds is prolly related to my ongoing KYC procedure #281122, to which I provided all the documents asked lately, so would be hoping to see my money credited in automated way. This was initiated back in mid December.
I know many people here on the forum are in the same boat with my, some waiting even longer. However, since we already exchanged numerous responses, I would think it would be beneficial for both parties to close the case.
I submitted a SEPA deposit request for $19.5K EURO and subsequently transferred $9.5K EURO and $10K EURO.
You credit the $9.5K EURO and closed the deposit request as complete. Where is the other $10K EURO?
How do you just close a deposit request when the full amount hasn’t even been credited?
So, there has been this discussion where some users said that they have been verified (recently!) in matter of days, while others have been waiting weeks or even more. How is this even possible? I suspect some sort of bias or discrimination. Is it possible that e.g. customers from the USA get a preference? I am from Czech Republic a not-so-important country and I have been waiting for more than a month. I am also relatively young, so perhaps they suppose that the amount of my funds is not interesting to them? Could anyone post evidence to confirm or disprove?